TERMS & CONDITIONS
Business Name: Vdryfruit
Website: https://vdryfruit.shop/
Last Updated: 11 November 2026
Welcome to Vdryfruit. These Terms & Conditions govern your access to and use of our website, including browsing, purchasing products and using our services.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About Vdryfruit
Vdryfruit operates an online store offering Dry Fruits, Nuts and Seeds to customers across India, subject to delivery service availability at the customer's PIN code.
We aim to provide clear product information, transparent pricing and customer support throughout the ordering process.
2. Products and Product Information
We make reasonable efforts to display accurate product descriptions, images, specifications, weights and other relevant details.
However:
Actual product appearance may vary slightly from displayed images.
Customers should review product descriptions and quantity details before ordering.
Product availability may change depending on stock and business operations.
Any questions about a product should be directed to our customer support team before purchase.
3. Pricing and Offers
All product prices are displayed on the website in Indian Rupees (INR).
Applicable product prices and discounts will be displayed before order confirmation.
Promotional offers are subject to their stated conditions and eligibility.
Any applicable charges or adjustments will be shown before the customer completes payment.
Free delivery is available on all orders, subject to the applicable delivery terms.
Promotional offers cannot be combined unless explicitly stated.
Customers should review the final order summary before completing their purchase.
4. Orders and Order Confirmation
Customers must provide accurate and complete information while placing an order, including their name, mobile number, email address and delivery address.
After an order is placed:
The order details will be recorded by our system.
Order confirmation may be communicated through the available contact channels.
Vdryfruit reserves the right to review an order if clarification or verification is required.
If an order cannot be fulfilled due to stock availability or operational reasons, the customer will be informed and an appropriate resolution will be communicated.
An order is subject to acceptance and successful processing.
5. Payment Terms
Vdryfruit currently supports the following payment methods, subject to availability at checkout:
UPI
Debit Cards
Credit Cards
Cash on Delivery (COD):
COD is not currently a standard active payment option. It may be made available at any time depending on business operations and delivery service availability.
Customers should check the checkout page to confirm which payment methods are available for their order.
Customers must not share their card PIN, banking password or OTP with anyone claiming to represent Vdryfruit.
6. Shipping and Delivery
Vdryfruit provides delivery across India, subject to courier serviceability at the customer's PIN code.
Our general delivery terms are:
Delivery charges: Free on all orders.
Dispatch: Orders are generally dispatched by the next day after order placement.
Estimated delivery: Usually 5–7 days after dispatch.
Maximum estimated delivery period: Up to 8 days after dispatch, subject to service availability and operational conditions.
Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays or other circumstances beyond our control.
Customers are responsible for providing accurate delivery details.
7. Order Cancellation
Customers may request order cancellation by contacting our customer support team as soon as possible.
Cancellation requests received before dispatch will be reviewed and processed where possible.
Customers may also request cancellation after dispatch.
After dispatch, Vdryfruit will try to coordinate with the courier to stop delivery or arrange a return-to-origin, depending on shipment status and courier procedures.
Cancellation after dispatch cannot be guaranteed.
For COD orders, if COD is available for the order, cancellation requests after dispatch will also be subject to shipment status and courier coordination.
For complete details, please refer to our Order Cancellation Policy.
8. Returns, Replacements and Refunds
Customers may contact Vdryfruit if they receive a damaged, defective or incorrect product, or a product with a genuine quality or packaging issue.
Important conditions include:
Eligible complaints should generally be reported within 72 hours of delivery.
Customers may be asked to provide their order number, issue description and relevant photographs.
Returns must be reviewed and approved by Vdryfruit before the product is shipped back.
Replacements are subject to product availability and verification.
Approved refunds will be initiated within 5–7 business days.
The time taken for the refund to appear in the customer's account may vary depending on the bank or payment service provider.
Applicable consumer protection rights are not restricted by this section.
For complete information, please refer to our Refund & Return Policy.
9. Customer Responsibilities
Customers agree to:
Provide accurate and complete order information.
Use the website only for lawful purposes.
Avoid fraudulent orders or unauthorised payment activities.
Not misuse, damage or attempt to disrupt website functionality.
Review product details, prices, delivery information and order summaries before purchasing.
10. Website Availability and Security
We make reasonable efforts to maintain website availability and functionality.
However, temporary interruptions may occur due to maintenance, technical issues, hosting problems or circumstances beyond our control.
Customers should use secure devices and trusted internet connections when accessing the website and making payments.
11. Privacy and Personal Information
Customer information is collected and processed in accordance with our Privacy Policy.
By using our website, customers acknowledge that their personal information may be used for order processing, payment verification, delivery coordination, customer support, website operations and other purposes described in our Privacy Policy.
Please review our Privacy Policy for complete details.
12. Third-Party Services
Our website may use third-party services such as payment gateways, courier providers, website hosting services and analytics tools.
These services may operate under their own terms, conditions and privacy policies.
Vdryfruit is not responsible for the independent policies or operations of third-party service providers, except where applicable law requires otherwise.
13. Limitation of Liability
Vdryfruit will make reasonable efforts to provide accurate product information and reliable services.
To the extent permitted by applicable law, Vdryfruit will not be responsible for indirect or consequential losses arising from temporary website interruptions, courier delays or circumstances beyond reasonable business control.
Nothing in these Terms & Conditions excludes or limits any liability or customer rights that cannot legally be excluded under applicable law.
14. Intellectual Property
Website content, including text, graphics, logos, product images, design elements and other materials, may be protected by applicable intellectual property laws.
Unauthorised copying, reproduction, distribution or commercial use of such content is prohibited without prior permission.
15. Changes to These Terms
Vdryfruit may update these Terms & Conditions when necessary to reflect changes in business operations, website functionality or applicable legal requirements.
Any revised version will be published on this page with the updated revision date.
Customers are encouraged to review this page periodically.
16. Governing Law and Jurisdiction
These Terms & Conditions are governed by the applicable laws of India.
Any disputes arising in connection with the use of this website or purchases made through it will be handled by the competent courts having jurisdiction, subject to applicable laws.
17. Contact Us
For questions, order assistance or clarification regarding these Terms & Conditions, please contact:
Business Name: Vdryfruit
Website: https://vdryfruit.shop/
Email: support@vdryfruit.shop
Phone: 7428730894
Business Address:
Shop No. 124, Excelsior Chambers, MG Road, Near Airtel Store, Altinho, Panjim, Goa – 403001, India.
Customer Support Hours:
Monday to Sunday, 9:00 AM to 9:00 PM.
Please include your order number when contacting us about an existing purchase.