ORDER CANCELLATION POLICY
Vdryfruit – https://vdryfruit.shop/
Last Updated: 11 November 2026
At Vdryfruit, we understand that customers may need to cancel an order after placing it. This policy explains the cancellation process and applicable refund conditions for orders placed through https://vdryfruit.shop/.
1. Cancellation Before Dispatch
Customers may request cancellation before their order is dispatched by contacting our customer support team.
Once the cancellation request is received and verified, the order will be cancelled where processing status permits.
2. Cancellation After Dispatch
Customers may also contact Vdryfruit to request cancellation after an order has been dispatched.
If a shipment is already with the courier partner, cancellation or return-to-origin arrangements may depend on the courier's procedures and shipment status.
Customers should contact us as soon as possible so that we can assist with the request.
3. Cash on Delivery (COD) Order Cancellation
Customers who have placed a Cash on Delivery order may request cancellation, including after dispatch.
If the shipment is already in transit, the cancellation request will be coordinated with the courier partner wherever possible.
4. Prepaid Order Cancellation
For prepaid orders, if cancellation is approved and a refund is applicable, the refund will be initiated within 5–7 business days.
Refunds will generally be processed through the original payment method, where supported by the payment provider.
The time taken for the refund to appear in the customer's account may depend on the bank or payment service provider.
5. Orders That Cannot Be Fulfilled
If Vdryfruit is unable to process an order because of product unavailability, payment verification issues or delivery serviceability limitations, the customer will be informed.
Where payment has already been received and a refund is applicable, it will be initiated in accordance with our Refund & Return Policy.
6. How to Request Cancellation
Customers should contact our support team and provide:
Order number.
Customer name.
Registered mobile number.
Cancellation request.
We recommend contacting us as early as possible to help avoid dispatch or delivery complications.
7. Contact Us
Business Name: Vdryfruit
Website: https://vdryfruit.shop/
Email: support@vdryfruit.shop
Phone: 7428730894
Business Address:
Shop No. 124, Excelsior Chambers, MG Road, Near Airtel Store, Altinho, Panjim, Goa – 403001, India.
Customer Support Hours: Monday to Sunday, 9:00 AM to 9:00 PM.
8. Policy Updates
Vdryfruit may update this policy when necessary to reflect changes in business operations or applicable legal requirements. Any revised version will be published on this page.